Articles

 Can I use a CNAME on my own domain?

We are frequently asked if we can provide a CNAME record so that our clients can use their own...

 Can you adjust the spam filter to fit my specific preference?

The answer is most likely no. In a shared environment we receive multiple requests per day to...

 Can you migrate my email from my old provider?

We can if your emails are accessible in Dovecot-compatible format (each email as a plain text...

 Do you offer refunds?

We do not offer refunds. Please be aware of what you are purchasing. Our service does exactly...

 How to plus aliases work?

This feature, also known as plus addressing, allows senders to route a message directly to the...

 How to use DKIM

In the example below it is assumed you host example.com domain at MXRoute. Please change...

 Properly setup MX and SPF records

In the example below it is assumed you host example.com domain at MXRoute. Please change domain...

 What is my FTP login?

While we may use cPanel as a front-end, we do not offer FTP access or regular web hosting features.

 Why cPanel? How are you unique?

We get a fair amount of orders from people who are then confused by our choice to use cPanel as...

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