Knowledgebase

Can I use a CNAME on my own domain?  Print this Article

We are frequently asked if we can provide a CNAME record so that our clients can use their own domain name for webmail. Our recommendation is that you do not do this, as it will not work as seamlessly as you desire. At best, your customers will see a browser warning that tells them of a mismatch between the visited domain and the SSL certificate received.

You can, however, make this work with something like CloudFlare. You make a CNAME from webmail.yourdomain.com to our server's hostname, and then set Full SSL setting in CloudFlare. This will work.

Was this answer helpful?

Also Read

Do you offer refunds?
We do not offer refunds. Please be aware of what you are purchasing. Our service does exactly...
Can you add mailpile as a webmail client?
This is not possible. MailPile is a personal email client that is web based. Much like your own...
How do I add domains?
I've created a short screen cast to show you how to add addon domains:http://d.jarcloud.pw/IDewDL
How to use DKIM
First, let me stress that you can most likely live without DKIM and save yourself the...
Can you adjust the spam filter to fit my specific preference?
The answer is most likely no. In a shared environment we receive multiple requests per day to...