Knowledgebase

Can I use a CNAME on my own domain?  Print this Article

We are frequently asked if we can provide a CNAME record so that our clients can use their own domain name for webmail. Our recommendation is that you do not do this, as it will not work as seamlessly as you desire. At best, your customers will see a browser warning that tells them of a mismatch between the visited domain and the SSL certificate received.

You can, however, make this work with something like CloudFlare. You make a CNAME from webmail.yourdomain.com to our server's hostname, and then set Full SSL setting in CloudFlare. This will work.

Was this answer helpful?

Also Read

Can you disable spam filters on my account?
No, these are global to protect our infrastructure. Many of our spam checks happen at connect...
How to use DKIM
First, let me stress that you can most likely live without DKIM and save yourself the...
Can you add rainloop as a webmail client?
This is not reasonably possible. Rainloop is configured on the backend per domain, manually. It...
Properly setup MX and SPF records
In the example below it is assumed you host example.com domain at MXRoute. Please change domain...
Can you please change a global setting on a shared server just for me?
Probably not. You're welcome to ask. However, changing global settings impacts thousands of other...

Powered by WHMCompleteSolution