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Can I use a CNAME on my own domain?  Print this Article

We are frequently asked if we can provide a CNAME record so that our clients can use their own domain name for webmail. Our recommendation is that you do not do this, as it will not work as seamlessly as you desire. At best, your customers will see a browser warning that tells them of a mismatch between the visited domain and the SSL certificate received.

You can, however, make this work with something like CloudFlare. You make a CNAME from webmail.yourdomain.com to our server's hostname, and then set Full SSL setting in CloudFlare. This will work.

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