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Properly setup MX and SPF records  Print this Article

In the example below it is assumed you host example.com domain at MXRoute. Please change domain name accordingly.
It is assumed you host your domain (example.com) DNS records elsewhere and that you can add or update MX/TXT records on the mentioned DNS hosting service.

Step 1: Get your server hostname
After you completed order, in your welcome email from MXRoute, you are given the server hostname hosting your email accounts. In description below, it is assumed it's one.mxroute.com. Please use actual server hostname taken from your welcome email.

Step 2: Add the DNS records
Go to your DNS hosting service and edit the DNS setting for your example.com domain and add record:
example.com. 14400 IN MX 10 one.mxroute.com.
example.com. 14400 IN MX 20 one-relay.mxroute.com.
example.com. 14400 IN TXT 10 "v=spf1 +a +mx include:mxroute.com -all"
Note: Replace example.com with your own domain, if you are planning to send emails from subdomains, also add the records for the subdomains. Also make sure you change one.mxroute.com to the server you are assigned to.

Step 3: Validate MX records
Open site http://mxtoolbox.com/, in the domain name field, enter your domain name example.com and click on MX Lookup button. On the results page, if you see the one.mxroute.com and one-relay.mxroute.com, then congratulations MX records have been configured correctly! If you don’t, please check again after 24-48 hours as DNS propagation does take a long time.
kb image for mx

Step 4: Validate SPF records
Open site http://mxtoolbox.com/spf.aspx, in the domain name field, enter your domain name example.com and click on SPF Record Lookup button. On the results page, if you see “v=spf1 +a +mx include:mxroute.com –all”, then congratulations MX records have been configured correctly! If you don’t, please check again after 24-48 hours as DNS propagation does take a long time.
kb image for spf

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